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Have questions or need assistance? Our dedicated team is here to help you find your perfect match. Reach out to us anytime.
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Frequently Asked Questions
Find quick answers to common questions
How do I verify my profile?
Profile verification can be done by uploading government ID proof and a recent photograph. Our team manually verifies all documents within 24-48 hours.
Can I hide my profile from certain users?
Yes, we offer privacy settings that allow you to hide your profile from specific users or groups while remaining visible to others.
How does the matching algorithm work?
Our AI-powered algorithm analyzes compatibility based on interests, preferences, values, and lifestyle choices to suggest the most suitable matches.
Is my personal information safe?
Absolutely. We use bank-level encryption and never share your personal information with third parties without your explicit consent.
What if I find inappropriate behavior?
You can report any user directly from their profile. Our moderation team reviews all reports within 6 hours and takes appropriate action.
Visit Our Office
Come meet us in person for personalized assistance
Head Office
HappilyWeds Matrimony
Level 5, Tech Park One
New Delhi 110001, India
Office Hours
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Emergency
For urgent matters outside office hours:
+91 98765 43210
Meet Our Support Team
Our dedicated team is here to assist you
